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Frequently Asked Questions

Monday, September 12 -
Thursday, September 15, 2022

Hilton Chicago
Chicago, Illinois


Frequently Asked Questions

How do I use the MeetMax platform and how can I maximize my meetings at CDBX?

You can watch this brief 10-minute video to help navigate the MeetMax platform, prepare for the Rate & Rank process and maximize meetings at CDBX.

When does the rating and ranking of teams open?

Rating and Ranking opens in the MeetMax platform on June 20. Teams can log in to MeetMax from June 20 – July 1 to complete rating and ranking.

If I rate and rank early, does that increase my priority in the meeting matching process?

No, submitting your team’s rating and ranking June 20 vs July 1 does not change the way meetings will be assigned. The system does not begin meeting matching until ranking is complete and closed. I.e., logging in to rate and rank on June 20 vs June 29 does not affect the priority in which your company is matched.

When will team schedules be available?

Team schedules will be emailed to all team lead contacts the week of August 1.

When will suppliers receive their supplier kits?

Supplier kits will be emailed to supplier team lead contacts the week of June 13.

I’m a supplier and have questions about information in my supplier kit, who do I contact?

Supplier kits will be emailed to team lead contacts in mid-June. Questions related to supplier kits should be directed to Marie Fredlake.

Our company is a CDBX sponsor, when are digital assets and print ads due?

  • All digit assets and print ads are due July 11.
  • Specs for print ads are the same as the magazine and may be found here.
  • Please email all digital assets and print ads to Jenn Finn.

How can I make changes to the staff we are sending to CDBX?

  • If you have any changes or additions to team members attending, updates may be made by contacting Jenn Finn OR online:
    • Log in to the registration site
    • Click the “Already Registered” tab
    • Enter your email address and password*
                *To reset your password, click the “Forgot your Password?” link.

When is the deadline for attendee names to be included in the CDBX program guide?

The deadline for attendee names to be included in the CDBX program guide is August 1. Attendees added after August 1 will be shared via email shortly before CDBX.

When does the Hotel group rate end?

The deadline to reserve a room at the Group Rate at the Hilton Chicago is August 19. After August 19 rates and availability are not guaranteed. Visit the CDBX Hotel page for more information and instructions on how to reserve a room.

Does Hilton offer a contactless check-in option?

Yes, attendees may utilize the Digital Key option for a contactless check-in experience. You must be a Hilton Honors member (free membership) to use this service. Click here for more information about Digital Key.