Presenter: Jason Bader, principal of The Distribution Team
Are you an effective relationship builder? Building trust, through effective communication, is the foundation for effective relationships both inside and outside the workplace. But, it isn’t always easy. In this session, Bader identifies some of the most common barriers to communication and explains how both verbal and non-verbal behavior can speak volumes. The webinar also spends time analyzing the different generations in the workplace, explains some of the reasons they behave a certain way, and ultimately determines how to best work with each group. The session is a must-watch for anyone in a leadership or sales position.
Learning objectives:
• Identify common barriers to communication
• Learn effective listening techniques
• Diffuse conflict using verbal and non-verbal cues
• Understand how each generations perceives the workplace
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Jason is the managing partner of The Distribution Team. The Distribution Team specializes in providing excellence in inventory management training, business operations consulting, and technology utilization to the wholesale distribution industry. Jason brings over 30 years of experience working in the distribution field. He has overseen various operational teams, managed small and large facilities, and served in an executive management capacity for the last 10 years of his distribution career.
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