Presenter: Spencer Taylor, Lumen


It’s no secret there is a driver shortage sweeping the nation. Knowing how to recruit and retain the right drivers is no longer an optional skill—it is a necessity! One hurdle is that your drivers are naturally disconnected from the core of your business because they spend most of their time behind the wheel or transferring goods from trailer to store. Even so, they are an important face of your company and retaining the best should be a priority. In this webinar, Spencer Taylor presents hot-off-the-press research into what strategies are most effective in enabling a stable, high-performing team of loyal drivers in a marketplace where it is just as easy to find a job driving a truck as it is to wake up in the morning.

These topics are explored:

  • Nailing your driver value proposition
  • Managing your talent pipeline so you always have great candidates waiting to join your team
  • How to effectively onboard new drivers
  • Getting driver compensation and incentive programs right
  • Developing a culture of engagement and accountability among drivers and other team members
  • How to run an effective mentorship program to maximize driver impact during the first 90 days
  • The top 3 ways to get your drivers to stay even if you are paying a lower wage

You will have the opportunity to participate in live polling during this presentation and actionable tools will be provided to help you apply the principles presented. It’s time to truly maximize your most important asset and accelerate your company to the next level!

Download the Presentation Slides


Spencer brings a breadth of experience to Lumen and his clients. His expertise includes organization development, talent management, executive support, and strategy with a special love for change management and coaching senior leaders. His passion for this work has grown through 16 years in leadership roles where he learned first-hand the burden senior leaders carry as they work to align people to organizational goals.